How Krets works
Sell your empties to a buyer nearby, or give them away. Everything the short version leaves out: the rules, the money, and what happens when things do not go to plan.
What you make
Every eligible container bought in Victoria is worth 10c at a refund point. You pay the seller what they asked (the suggested price is 7c, and some give them away), return the containers, and keep the difference. 65 containers at 7c: you pay $4.55 at the door and get $6.50 back. Your time, your route, your choice of pickups.
Joining
Sign in with Google, say where you pick up, and set the price you usually pay per container. Sellers see it when they choose who comes. You can change it any time.
Claiming a pickup
- You see every open request near you: rough number, window, price, and whether they will meet you or leave the bags out.
- Claiming is a commitment. You accept the seller's price as posted. No bargaining at the door.
- If a seller asked for you by name, you get a 1-hour head start before it opens to others.
- Up to 3 sellers can be waiting on your answer at once. Past that, nobody can ask for you by name until you have answered.
- Can’t make it? Pull out before you tap “I’m on my way” and before the window ends, so someone else can take it. It counts against your completion rate.
Counting and paying
At the door, count the containers with the seller and enter the number in the app. It shows what to pay. Pay them, in cash or however you both agree, and tap “Complete pickup”. That finishes the pickup. If they left the bags out, count, phone them to agree the number, transfer, then tap.
Only count what the refund point will take: 10c mark, empty, not crushed. Leave anything else and tell the seller why.
Getting the refund
Once settled, the containers are yours. Take them to any refund point and collect the full 10c each. You can mix them with containers from other pickups. Krets is not involved in that step.
The fine print
Ratings and no-shows
After each pickup the seller rates you and you rate them. Your rating and pickup count are shown to every seller choosing who comes, and your on-time rate too once you have 5 claims behind you. Your on-time and completion rates come only from what you do: whether you tapped Complete pickup by the end of the window, and whether you pulled out. If Complete pickup isn’t tapped within 1 hour of the window ending, that is a no-show and counts against your on-time and completion rates. What sellers report is kept separately and doesn’t change your numbers; Krets looks at every report and may contact you or pause claiming. Ratings are blind: a seller’s rating counts once you have rated them too, or 7 days after the pickup.
Taking a break
Switch off “Taking pickups” in Area & rate and you disappear from sellers’ lists until you switch it back on. Pickups you already claimed are not affected.